25 Years Perspective and Experience Across Global Multi-Platform Multi-Vendor Telecom Marketing, Management, Operations and Technical Support
Coupled with our unique expertise in call center / contact center convergence - modernizing / optimizing customer interaction solutions for sales, customer satisfaction, and retention thru the ability to deploy IP technology capable of the collective handling of calls, emails, live IM / Chat, co-web interfacing at distributed, even virtual locations, we can give you an unbeatable edge...
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We've got Bell System experience in technical consultative roles across a broad spectrum of industries, applications, and customers from Fortune 100 Corporations, to Wireless and Wireline Carriers, Resellers, Enhanced Service and Value Added Network Providers with a strong foundation in operations, transport, switching, signaling, translations networking of routers, computers, PBX, softswitch, and peripheral applications like call center, voicemail, Interactive voice response, and video conferencing platforms. Whether ETN engineering analysis resolving complex network design, or operations issues such as traffic response, optimization, reliability, survivability, and disaster recovery in networks which included SATCOM, SONET, ATM, FRAME, IP and circuit and packet private line PTT links we've got you covered. TEM expense control, fiscal management and alternative technology analysis, complex standards and tariff interpretation, new services development and special contract service arrangements. We can do the front-end and back-end, project and service management, and maintenance coordination for complex voice and data hardware and software in real world environments. And have demonstrated the flexibility to master the dynamics of staying current in new technology so vital in handling next generation service requirements, bid management, and business development. We're convinced we can contribute to the value chain of any telecom business model through partner management, relationship engagement, and product execution to drive a team to achieve measurable business results, and project deliverable success.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
3645 Marketplace Blvd
East Point, GA 30344
Mon - Fri: 9AM - 5PM
Sat: 10AM - 5PM